At Indian Diagnostics, we are committed to protecting your privacy and ensuring that your personal and medical information is kept secure. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our diagnostic services.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, contact details (phone number, email), address, and other personal identifiers necessary for providing our services.
Health Information: We collect diagnostic test results, medical history, and other health-related information to offer accurate testing and reports.
Payment Information: If applicable, we collect payment details (credit card, bank account, etc.) for billing purposes.
Usage Data: Information on how you interact with our website, including browsing activity, IP address, and device information.

2. How We Use Your Information

We use the collected information for the following purposes:

Providing Services: To process and analyze diagnostic samples, generate reports, and deliver healthcare services.
Communication: To contact you regarding your test results, appointments, or any queries you may have.
Improving Services: To enhance our website, services, and customer experience based on feedback and usage data.
Legal and Regulatory Compliance: To comply with applicable laws and regulations, including medical recordkeeping and billing requirements.

3. Data Protection and Security

We employ a variety of security measures to protect your personal and health information, including:

Encryption: Using encryption technologies to safeguard your sensitive data during transmission and storage.
Restricted Access: Only authorized personnel have access to your personal and health information.
Regular Audits: We perform regular audits and assessments of our data protection practices to maintain a secure environment.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

With Service Providers: We may share necessary data with third-party service providers who assist in running our operations (e.g., billing, IT services) under strict confidentiality agreements.
Legal Compliance: We may disclose information if required by law, in response to a court order, or to protect our rights, property, or the safety of others.
Medical Purposes: In certain cases, we may share your data with healthcare providers as part of your treatment, as permitted under applicable privacy laws.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather usage statistics. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access and Correct Information: You can request access to or correction of your personal and medical data at any time.
Withdraw Consent: If you have provided consent for the processing of your information, you may withdraw it at any time.
Request Deletion: You can request the deletion of your personal and medical data, subject to legal and regulatory obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the update. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us:

Indian Diagnostics
Gurugram, Haryana, India
Email: info@indiandiagnostics.in
Phone: +91-9911983100